Business Development & Marketing
To welcome news media to Harlingen Medical Center (HMC), the following
guidelines have been developed. Our goal is to make accessing Harlingen
Medical Center, and our expert medical staff, as easy and efficient as
possible for the media while still complying with Federal regulations
such as HIPAA and American Hospital Association guidelines.
Please contact the Business Development and Marketing department (see
below) to schedule interviews with physicians or any member of HMC's
staff. Please note that we are unable to guarantee availability of physicians,
staff or patients for interviews.
Advance notice of interviews, videotaping or photo opportunities at Harlingen
Medical Center is necessary so that the Business Development and Marketing
staff can arrange for an appropriate location, notify patient care areas
and staff that will be affected and arrange for patients, families, physicians
and staff suitable for the story.
To protect the privacy of all patients and families at HMC and facilitate
access to patient care areas, a representative from Business Development
and Marketing must accompany all reporters, film crews and photographers
on the HMC campus. In addition, we request that media respect the confidentiality
of our patients and only use the information gained during interviews/tapings
of patients under those circumstances designated by the informed consent.
Release of Patient Information and Conditions
Under the Health Insurance and Portability and Accountability Act of 1996
(HIPAA), healthcare organizations must comply with new federal privacy
regulations. The new HIPAA Privacy Rule is codified at 45 C.F.R. part
164, and limits the ability of the healthcare organization to disclose
information to the media. This summary is designed to explain these new
limits to the media and facilitate understanding and cooperation between
the media and healthcare personnel.
HIPAA does allow a healthcare organization to disclose to the media certain
limited information from the organization's directory unless the patient
objects. 45 C.F.R. § 164.510(a). Under this limited exception, the
hospital may only disclose the following information if the media representative
asks for the patient by first and last name:
- Whether the patient is in the healthcare organization. Although the organization
can disclose whether the person is a patient, it cannot disclose to the
media where the patient is located.
- A description of the patient's general condition, e.g., whether the
patient's condition is "undetermined," "good",
"critical", or the patient has been "treated and released."
The healthcare organization may not disclose any specific medical information
about the patient. 45 C.F.R. § 164.510(a)(1)(C).
The healthcare organization may not provide this information if the patient
has objected to such disclosures or if the organization determines that
it is not in the best interests of the patient to disclose the information.
Penalties and Wrongful Disclosures
Penalties for using or disclosing protected health information about a
patient, without proper permission, may result in fines that can range
from $250 per violation (for innocent violations) to $250,000 and 10 years
in prison for intentionally wrongful disclosures.
Media Contact Information
Business Development and Marketing staff at Harlingen Medical Center is
available to assist news media in answering questions about the hospital,
locating an expert spokesperson, or obtaining more information on a news
release or special event.
Manny Chacon, MPPM
Regional Director, Business Development and Marketing
Office: (956) 365-1848
Fax: (956) 365-1875