Financial Information & Patient Billing
HOSPITAL CHARGES AND INSURANCE
Harlingen Medical Center's Business Office routinely files all necessary
hospital claims to insurance companies for reimbursement. The patient,
however, is ultimately responsible for all hospital services/treatment
expenses. It is extremely important that the hospital be given all information
regarding the patient's insurance as soon as possible, so that the
Business Office can verify it is in effect and determines the nature of coverage.
If insurance coverage is insufficient, payment for services rendered is
due by one of the following methods:
- Deposit made before or upon admission;
- Payment made during your hospital stay;
- Cash or other payment upon discharge.
Payment and/or deposit may be made with cash or a credit card such as Master
Card, VISA, Discover and American Express, as well as check.
Inquiries regarding payment or deposit requirements for your services may
be discussed with a Business Office representative at 956-365-1096.
Medicare requires that your hospital admission and continued stay be justified
for medical necessity. If continued stay is not medically necessary, Medicare
will not pay for it. You have the right to appeal any written notice that
states Medicare will no longer be responsible for your bill. Please ask
your nurse to have someone from Case Management contact you if you wish
to appeal a Medicare denial decision.
We are aware that hospital bills are sometimes difficult to understand
because of the various requirements imposed on the hospital by health
insurance carriers. Your statement of account will include only those
services rendered to you by Harlingen Medical Center. Services provided
by your doctor, surgeon, anesthesiologist, pathologist, radiologist and
any other consulting physician will be billed by their respective office.
If you wish to have your statement of accounts clarified, you can call
the Harlingen Medical Center Business Office at 956-365-1096.
Most insurance plans do not cover 100% of your hospital stay. Your co-pay
or deductible is expected to be paid at the time of service. If you are
unable to pay the balance in full, you can make arrangements for installment payments.
Following are standard charge lists for certain procedures. However, the
actual amount paid by any patient varies widely and primarily depends
on the type of insurance, if any, that the patient has. For uninsured
and underinsured patients who may qualify, there are financial assistance
and discount programs available through our hospital, and staff who can
assist with eligibility for government programs such as Medicaid.
If you are interested, you may view our
standard charges or our
average inpatient procedure price report.
Harlingen Medical Center has four registration sites, which are the Concierge
Desk at the main entrance, the Concierge Desk at the Women's Center,
the Emergency Department Registration Desk, and the Registration Desk
at the Wound Healing Center, located on the first floor of the Medical
Registration staff also provides bedside and pre-registration services.
Maternity and surgery procedure patients may pre-register any day of the
week, 24 hours a day. Patients scheduled for ambulatory and radiology
procedures may register Monday through Friday, 8:00 a.m. through 5:00 p.m.
We understand your desire to be discharged from the hospital as soon as
your condition warrants. Therefore, the nursing staff will facilitate
the coordination of your discharge plan during your stay, including your
need for community resources. If you require extensive planning in anticipation
of your discharge, such as placement assistance or assistance by protective
services, your nurse will involve the hospital Case Management team, and
if necessary, a social worker. Discharge planning begins on admission
and staff will explain our discharge policy early in your stay.
After discussion with you and/or your family, your physician will determine
if you are ready to be discharged. Your nurse will assist you with the
discharge process. We intend to discharge by 10:00 a.m., although this
depends on the time your physician makes rounds. Please arrange for transportation
home. Any valuables placed in the safe should be picked up upon discharge.
Final instructions will be completed in your room prior to discharge.
Wheelchairs are available to transport you from your room to your vehicle
at the time of discharge.