The Volunteer Services Department at Harlingen Medical Center is dedicated
to helping HMC fulfill its mission to be the provider of choice for the
healthcare services it offers and to promote health and wellness to the
people it serves. HMC Volunteers accomplish this mission by putting patients
first; by committing to the philosophy that patients, physicians, and
staff deserve better; by supporting a plan for the future; by focusing
on gaining knowledge from organizational experience and sharing knowledge;
and by encouraging personal learning and development.
HMC volunteers are committed to offering excellent and accessible healthcare
services to all in need. They perform a wide range of services and tasks.
They make a difference in a real way for patients during a vulnerable
time. They feel satisfaction in knowing that they are helping others and
that they are working as part of a dynamic healthcare team while being
a community champion. To do this, HMC relies on volunteers (between the
ages of 15 and 70) with a wide range of diverse skills and experience.
HMC makes every effort to match the interests of our volunteers with the
needs of the hospital.
Areas of Service
Harlingen Medical Center’s comprehensive array of services provides
a diverse range of opportunities for volunteers. All programs are non-medical
and there are no doctor-shadowing positions. On average, volunteers are
required to commit to volunteering the same day, same time each week for
at least 4 hours, a week. Commitment time lengths are flexible, however.
The following briefly describes some of the areas of service available
to HMC volunteers. Positions are available Monday to Friday during regular
Provide comfort and compassion by visiting families of patients. Relay
information about the patient to the family. Assist patients and visitors
in waiting rooms, the pharmacy and in a limited way, in patient areas.
Visit and welcome all new patients in the hospital and provide them with
a copy of the day's Valley Morning Star newspaper, a greeting card,
and a fresh floral vase. This includes an opportunity to engage with our
patients in a positive, compassionate and supportive manner.
Assist staff with daily office tasks, which may include phones, filing,
errands, reception and data entry.
Patient Unit and ER Volunteers
Visit in the ER or on an assigned patient unit. Volunteers listen to and
converse with patients/visitors making them feel better about their hospital
experience. Run errands for patients and staff as required.
Wound Healing Center
Assist nurses and staff by maintaining patient treatment areas, escorting
patients, and helping with office tasks. Volunteers may observe nurses
and staff treating patients.
Assist dietitian with daily tasks, as well as learn about the nutrition
field in a hospital setting. This position is for senior university students
majoring in nutrition science.
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- It is HMC policy that all volunteers must be immunized, which includes
a TB skin test once per year and a Hepatitis series if applicable. The
TB skin test and Hepatitis series are given free of charge, at HMC.
- All volunteers are required to go through a State of Texas background check
before being accepted into the program. Any negative feedback will disqualify
a candidate from the program.
- The commitment for the volunteer program is 4 hours per week (with exceptions
- 15 years of age and older
- Age restrictions apply in some departments, including the Emergency Services
- Your department depends on you to be consistent and dependable. If you
are not able to volunteer for any reason, please call Volunteer Services
(956) 365-1027 AND your assigned department in advance, to notify them
of your absence.
Sign In and Sign Out
- It is very important for Volunteer Services to keep track of all volunteer
hours. Please sign in and out as instructed before and after each shift.
- We ask that our volunteers maintain a casual/professional dress code. This
includes an 1.) HMC issued burgundy polo shirt, 2.) khaki slacks/dress
pants, and 3.) comfortable walking light-colored shoes. Volunteers should
not wear blue jeans, sweatpants, sweatshirts, open-toe shoes, t-shirts,
or shorts. If you have concerns about the dress code, please speak with
the Volunteer Services staff.
The Gift of Volunteering
Many feelings of satisfaction come from volunteering in the exciting field
of health-care: the smile of a patient, an appreciative hug from his/her
family, the inner glow of knowing you've done something for someone
who needs you. Volunteering can also produce other significant benefits:
- Hands-on health-care experience.
- Work experience needed for school credit.
- Personal growth through service to others.
- A larger circle of friends.
- Opportunity to stay active after retirement. Share the knowledge and compassion
you've gained during a lifetime of experience.
- Eligibility for a variety of Medical Center associated benefits.
Volunteer Services / Senior Care